Mike Mason - thank you for taking the time to write about your experience at our dealership. All of us at Joyce Koons Buick GMC pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Joyce Koons Buick GMC, we value our customers and we look forward to seeing you on your next visit.
Joshua, thank you for taking the time to write about your experience at our dealership. All of us at Joyce Koons Buick GMC pride ourselves on our commitment to customer service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you! If you're ever in need of more help, please let us know!
Hi, we're happy you found our staff to be so supportive during your experience here at Joyce Koons Buick GMC. Thanks again for taking the time to leave us this information about your recent visit. Take care!
It is great to hear that our staff at Joyce Koons Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Joyce Koons Buick GMC!
We apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact our team at your earliest convenience so we can resolve your concerns.
We had our new car delivered dirty, plastic still covering interior parts, tires 6 lbs under inflated, and windshield washer reservoir empty. We were promised touch up paint. That was 3 weeks ago. Our Salesman has yet to provide requested information about complimentary safety inspections and first oil change.
Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (703) 794-2596 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Hi there, thank you for taking the time to leave a review for us at Joyce Koons Buick GMC. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!