Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
I was told the problem with the car audio was speakers. I paid to have 3 replaced. I'm left with the same popping sound that I had before and now told it's the amplifier ($600 + more). I'm not convinced it ever was the speakers. I will be taking the car somewhere else to get the audio fixed.
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance!
I love how they come to the house now to pick up the car and leave a clean renta one along with telling me that they are going to disinfect the car for their safety. It shows me that they you guys are being self aware and careful in this time and age.
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. If you have any further questions, please give us a call. We're always happy to help!
I arrived at opening, 30 minutes before my appointment, and the service team got me checked in with the services I came for. I was able to work remotely from the lounge area while maintaining proper social distance from others. When some additional work was recommended that would take longer, they set me up with a loaner so I could go on to work.
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
I really liked that they came and picked up my vehicle. Everyone was nice and friendly. I was disappointed because I thought on the phone I was told my car would be washed and vacuumed but it was not. Overall good experience.
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
My vehicle was picked up at my house on time. All requested service was performed to my satisfaction. A great experience thanks to my long time services advisor, Jeff Miller. I can't imagine taking my vehicle anywhere else to be serviced!
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Have a great day!
Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (703) 368-9100 at your earliest convenience to discuss how we can turn your experience into a positive one.