The technician found some problems that needed attention, and that parts needed to be ordered. Knowing that I needed to leave town the following morning the service tech Kevin worked hard to find the parts and have them delivered to the shop. He even devised a plan to make sure that I was able to drop of the loaner vehicle and pick up mine so that I could leave town as planned. That was an excellent effort. I am very happy with the service received!
Jim, we sincerely appreciate your feedback. Each employee is a valued member of the Joyce Koons Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!