Service Advisor, Jesse, was customer-oriented but a little on the aggressive side when providing the recommendations for the issues diagnosed by the mechanic. I never worked with Jesse before and Im sure she meant well to ensure my vehicle was in the best condition for my road trip. She provided a thorough explanation of the mechanic's diagnosis and if she didnt know, she would find out. I didnt like Jesse trying to divert my reason for being at the dealership which was to check out and fix the issue with the right front tire.
Hello Ylonda, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!