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  • Richard R

    Fredericksburg, VA | 2024 GMC Canyon
    Confirmed Service Review
    April 6, 2026
    Great service as always. I travel from Fredericksburg just because of the service

    Response from Joyce Koons Buick GMC

    April 7, 2026
    Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
  • Dennis T

    Woodbridge, VA | 2026 GMC Yukon
    Confirmed Sales Review
    March 30, 2026
    Eric was great to work with on my purchase.
  • Terrance J

    Haymarket, VA | 2026 GMC Sierra 1500
    Confirmed Sales Review
    March 30, 2026
    Very knowledgeable and attentive sales staff.
  • Mermaid W

    Manassas, VA | 2023 GMC Savana Commercial Cutaway
    Confirmed Service Review
    March 29, 2026
    My service rep was terrible at returning calls to keep me in the loop on the status of the vehicle. They vehicle was there about 4 months and I had tried to check in every few weeks and was never called back from John. I walked in one day and Delanta was helpful and even after stopping in I had to email Delanta directly because John never calls back. It's pretty terrible a part was ordered and GM took over 3 months to get the part sent out and then your service advisor has zero interest in returning calls. Many messages were left with the person who answered the phone because he was never available and they said he'd call back and never did until vehicle was finished.
  • Sammy K

    Centreville, VA | 2020 GMC Yukon
    Confirmed Service Review
    March 27, 2026
    Great care

    Response from Joyce Koons Buick GMC

    March 28, 2026
    Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
  • Cynthia G

    Catlett, VA | 2024 GMC Sierra 1500
    Confirmed Service Review
    March 26, 2026
    Great service experience!

    Response from Joyce Koons Buick GMC

    March 27, 2026
    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Joyce Koons Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
  • Daniel D

    Westminster, MD | 2026 GMC Sierra 1500
    Confirmed Sales Review
    March 21, 2026
    Working with Tanav was great. He was courteous and professional during our truck buying experience. Only downside was I had to wait a while for the licensing process. I think this was partly due to a slow computer networking issue.

    Response from Joyce Koons Buick GMC

    March 22, 2026
    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
  • Sung J

    Chantilly, VA | 2026 GMC HUMMER EV SUV
    Confirmed Sales Review
    March 20, 2026
    Good job

    Response from Joyce Koons Buick GMC

    March 21, 2026
    Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
  • April R

    Clifton, VA | 2021 GMC Yukon
    Confirmed Service Review
    March 19, 2026
    Great service, great communication! Concierge service is so convenient, thank you!

    Response from Joyce Koons Buick GMC

    March 20, 2026
    Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
  • Russ H

    Manassas, VA | 2025 GMC Sierra 3500 HD
    Confirmed Service Review
    March 18, 2026
    Bryant was personable, kind, and informative. He kept me up to date and rolled out the red carpet.

    Response from Joyce Koons Buick GMC

    March 19, 2026
    Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!