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  • Moonseong O

    Ashburn, VA | 2025 Buick Encore GX
    Confirmed Sales Review
    August 1, 2025
    Positive

    Response from Joyce Koons Buick GMC

    August 2, 2025
    Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

  • D'Angelo H

    Washington, DC | 2025 Buick Envista
    Confirmed Sales Review
    July 29, 2025
    amazing! everyone from the sales team to finance made it a breeze!

    Response from Joyce Koons Buick GMC

    July 30, 2025
    Thank you for the amazing feedback! We’re delighted that both our sales and finance teams made everything feel effortless, and we can’t wait to provide that same breezy experience again whenever you return.

  • Jeffrey G

    Dumfries, VA | 2025 Buick Envista
    Confirmed Service Review
    July 16, 2025
    Fast, quick and customer friendly, good job on selling my vehicle and first time servicing.

    Response from Joyce Koons Buick GMC

    July 17, 2025
    Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

  • Nancy J

    Clinton, MD | 2024 Buick Envision
    Confirmed Service Review
    May 19, 2025
    The service was excellent and done in a timely manner. I was greeted with a smile and taken care of right away. I encountered no problems and was very pleased with the professional treatment I received.

    Response from Joyce Koons Buick GMC

    May 20, 2025
    Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

  • Jordan T

    WOODBRIDGE, VA | 2025 GMC Acadia
    Confirmed Service Review
    April 23, 2025
    Due to a brake failure, the car needed towed to the dealership. They took extremely great care to look into the problem and make the required fix.

    Response from Joyce Koons Buick GMC

    April 24, 2025
    Hi there, we're so happy we were able to help you out! Thank you again for choosing Joyce Koons Buick GMC and we hope to see you again soon!

  • Victor B

    WOODBRIDGE, VA | 2015 GMC Acadia
    Confirmed Service Review
    April 7, 2025
    Jeff was very professional

    Response from Joyce Koons Buick GMC

    April 8, 2025
    Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

  • William Y

    FAIRFAX STATION, VA | 2020 GMC 1500 Sierra
    Confirmed Service Review
    March 10, 2025
    Service requested to change oil and filter, air filter, and perform routine 60K service checks. Additional alignment was proposed and approved/performed. Service time was reasonable, service staff (advisor and support staff) were all friendly, professional, and attentive. Waiting area and restrooms were clean, complimentary beverage area was clean and well stocked. All-around excellent experience. Service at Joyce Koons GMC, Manassas is highly recommended.

    Response from Joyce Koons Buick GMC

    March 11, 2025
    We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • Roger K

    Burke, VA | 2024 GMC Yukon XL 1500
    Confirmed Service Review
    February 14, 2025
    Got me in and out within an hour. Thank you!

    Response from Joyce Koons Buick GMC

    February 15, 2025
    Hi! It is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

  • Vijay S

    Gainesville, VA | 2014 GMC Terrain
    Confirmed Service Review
    February 3, 2025
    Very good

    Response from Joyce Koons Buick GMC

    February 4, 2025
    Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • Eric M

    Fredericksburg, VA | 2024 GMC HUMMER EV
    Confirmed Service Review
    January 13, 2025
    No complaints. Great professionalism and customer service.

    Response from Joyce Koons Buick GMC

    January 14, 2025
    Hi there, thank you for taking the time to leave a review for us at Joyce Koons Buick GMC! We're looking forward to your next visit!