Reviews & Testimonials
at Joyce Koons Buick GMC

This dealership was a little drive. But after speaking to the dealership the night before, I understood that it was going to be fine. Once we arrived and met our salesmen Eric Park he had total understanding of our wants and needs. Which made this purchase a breeze. The Sales manager Bob Thompson absolutely went to great lengths to give us the best possible deal. Wow my wife and I totally satisfied. The SUV and the deal came perfectly together. With this Experience I’ll be coming back to this dealership for my next purchase thanks again.

Excellent customer service received from Santiago from beginning of the car purchase process to the end. Very knowledgeable and whatever he was not able to answer, he promptly used his resources to satisfy. Thanks Santiago for making the experience worth our while. Perfect customer service! 💯

Senal was amazing! I called close to closing time on the last night of their 0% APR deal. Senal stayed past closing and made sure I knew all of the numbers prior to finalizing the sale. We were able to agree on the price, got the deal done, and paperwork signed the same night over the phone. He was fantastic. I love my 2026 civic!

John provided excellent service and support throughout my experience at Koons of Manassas!!!

Great experience overall. Bob (sales manager) really made the deal happen. Tinov was easy to talk to and made me feel comfortable trusting the process. Nancy in finance took her time going over all my options and didn’t rush me, which I appreciated. I told them what I wanted and they worked with me to make it happen—no pressure, no games. Got the car I wanted and was in and out pretty quick. Definitely recommend. Ask for Bob… “Uncle Bob” 😂

Delanta was super helpful, communicative, and clear with service on our vehicle. Did a great job too helping a big family find discounts to use.

Exceptional Service – Highly Recommend Eric! I recently leased a GMC Sierra 1500 Denali through Eric, and it was hands-down the smoothest and quickest leasing experience I’ve ever had in my life. From the very first interaction, Eric was professional, knowledgeable, and genuinely pleasant to work with. He made the entire process incredibly efficient, answering all my questions clearly, handling the paperwork seamlessly, and moving everything along without any unnecessary delays or back-and-forth. What usually takes days or even weeks felt effortless and stress-free. The overall experience was truly enjoyable. Eric went above and beyond to make sure I was completely satisfied with the truck and the deal. If you’re looking for someone who truly puts the customer first and can deliver a fast, transparent, and pleasant car-buying (or leasing) experience, I can’t recommend Eric enough! Thank you, Eric — I’m loving my new Sierra Denali!

Santiago was a great help throughout my Audi car purchase. He was kind, patient, and genuinely focused on making the process smooth and stress-free. He answered all my questions clearly and made sure I felt confident at every step. I really appreciate his support and would definitely recommend him to anyone looking to buy a car.

Jeff in the Service Dept is so helpful!

Service Advisor Riya Permasar Was great and explained everything to us . Would recommend her as a great service advisor.Would give her a 10

3 weeks owning this amazing truck. Great experience! Working with them was a pleasure. I got a fair value for my trade in and with all the discounts and simple financing options made it a no brainer to buy from them. No HIGH pressure, No BS, and No pressure to buy add on options. They help you purchase a vehicle, not sell you a vehicle.

Senal was a great salesman. Highly recommend him to anyone looking for a GMC or Buick!!!

Great buying experience. They had the best deals on Sierras. Go see Matt.

Parts department always on point

Extremely happy with my purchase, Tanav was very professional and quick with his response..I will definitely recommend them for other people to do business with them.

Words can't begin to express the phenomenal customer service that was provided to me by Sales Rep Eric Park throughout my recent Envista purchase! There were many closer dealerships in my area, but it was only because of the authentic, detailed follow up, integrity and trust of Eric that I chose him and Joyce Koons as my new dealership of choice!

Great experience 👍

It was great working with Steve and Fernando. They made the whole buying process fast and easy. I recommend visiting Joyce Buick if you’re looking to purchase a new car.

Senal was very easy to work with. He had a positive attitude and made the experience easy. I feel like I got a fair price and a fair trade value.

El joven Santiago cortes Hernández Fue muy amable Muy atento en todo momento Nos ayudó y nos informó sobre todo Y estamos muy contentos con nuestra compra